GET api/WLR3/Fault/{incidentId}
Request Information
URI Parameters
| Name | Description | Type | Additional information |
|---|---|---|---|
| incidentId | The ID for the incident | integer |
Required |
Body Parameters
None.
Response Information
Resource Description
FaultViewDetails| Name | Description | Type | Additional information |
|---|---|---|---|
| SiteContactId | The Site Contact ID | integer |
None. |
| ContactName | The name of the Incident Owner | string |
None. |
| ContactEmail | The email address of the Incident Owner | string |
None. |
| ContactTelephone | The telephone number of the Incident Owner | string |
None. |
| ContactIsThirdParty | Indicates whether the contact is a Third Party | boolean |
None. |
| SQC | The Stuctured Query Code received from the line test | string |
None. |
| SampleCallsData | Any sample call data to provided as evidence for the fault | Collection of SampleCalls |
None. |
| FaultNotes | Fault notes for the related incident | string |
None. |
| Intermittent | Indicates that the fault is a malfunction that occurs at certain intervals, regular or irregular | boolean |
None. |
| Lines | The affected lines | integer |
None. |
| Feature | The network features on the CLI experiencing the fault | string |
None. |
| PIN | A PIN code for a Network Feature (if required) | string |
None. |
| DownTime | The total time the line has been down | string |
None. |
| AccessAvailability | The total time the site can be accessed | string |
None. |
| OpenReachReference | The line test Reference number | string |
None. |
| NoTestReasonCode | A reason if no test was performed | string |
None. |
| Timeband | Denotes the amount of time required for work on the fault. The higher the band the higher the cost incurred | integer |
None. |
| CareLevel | The care level ID | integer |
None. |
| ReservationKey | The appointment reference | string |
None. |
| AppointmentDate | The date of the appointment | string |
None. |
| AccessDetails | Any useful notes on how to access the site | string |
None. |
| HazardNotes | Any hazard notes related to the site | string |
None. |
| AccessFrom | If the site is not accessible for 24 hours a day, the time the site can be accessed to | date |
None. |
| AccessTo | If the site is not accessible for 24 hours a day, the time the site can be accessed to | date |
None. |
| TempCallRoute | Specify an temporary call route. Select None(0) Divert to number (1) or Busy out line(2) | CallRoutingOptions |
None. |
| DivertToNumber | The number to divert calls to | string |
None. |
| SuspendCPS | Specify whether CPS is to be suspended | boolean |
None. |
| StatusId | The incident status ID | integer |
None. |
| CompanyName | Company name attached to the fault | string |
None. |
| SiteName | The site name attached to the fault | string |
None. |
| CLI | The cli affected by the fault | string |
None. |
| Summary | A summary of the fault | string |
None. |
| IncidentTypeId | The Incident Type ID. Indicates the nature of the proble | integer |
None. |
| IncidentSymptomId | The incident symptom ID. Indicates the nature of the problem | integer |
None. |
| IncidentCategoryId | The Incident Category ID. Indicates the nature of the problem | integer |
None. |
| IncidentPriority | The priority of the incident | integer |
None. |
| OwnerId | The Owner ID | integer |
None. |
| Logged | The person who logged the incident | date |
None. |
| Reference | Openreach Reference number once the fault is accepted | string |
None. |