PATCH api/incident/{IncidentID}

This method amends an incident

Error messages
  • 400/BadRequest - An Incident cannot be saved without a status.
  • 400/BadRequest - An Incident cannot be saved without being able to determine the service level.
  • 400/BadRequest - An Incident cannot be saved without a symptom.
  • 400/BadRequest - An Incident cannot be saved without a site.
  • 400/BadRequest - An Incident cannot be saved for this site.
  • 400/BadRequest - No parameters provided.
  • 400/BadRequest - A category cannot be specified. The company is configured to accept priorities - Remove categories from the body text.
  • 400/BadRequest - A priority cannot be specified. The company is configured to accept categories - Remove priority from the body text.
  • 400/BadRequest - The specified resolution does not match the incident type.
  • 400/BadRequest - This method cannot ammend WLR3 incidents.
  • 404/NotFound - Incident not found.
  • 404/NotFound - The specified service level does not exist.
  • 404/NotFound - The specified incident type does not exist.
  • 404/NotFound - The specified symptom does not exist for this incident type.
  • 404/NotFound - The specified category does not exist for this incident type.
  • 404/NotFound - The specified priority flag does not exist.
  • 404/NotFound - The specified status does not exist.
  • 404/NotFound - The specified resolution does not exist.

Request Information

URI Parameters

NameDescriptionTypeAdditional information
IncidentID The ID of the incident to amend. integer

Required

Body Parameters

IncidentModify
NameDescriptionTypeAdditional information
ResolutionID What type of resolution was found? integer

None.
StatusID The ID of the incident's current status integer

None.
IncidentTypeID A type descriptor for the incident integer

None.
SymptomID The kind of problems had integer

None.
CategoryID A category descriptor for the incident integer

None.
Summary An overview of the incident string

None.
Notes Any miscellaneous notes regarding the incident string

None.
Priority The importance of the incident integer

None.

Request Formats

application/json, text/json

Sample: 
{
  "ResolutionID": 1,
  "StatusID": 1,
  "IncidentTypeID": 1,
  "SymptomID": 1,
  "CategoryID": 1,
  "Summary": "sample string 1",
  "Notes": "sample string 2",
  "Priority": 1
}

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Resource Description

HttpResponseMessage
NameDescriptionTypeAdditional information
Version Version

None.
Content HttpContent

None.
StatusCode HttpStatusCode

None.
ReasonPhrase string

None.
Headers Collection of Object

None.
RequestMessage HttpRequestMessage

None.
IsSuccessStatusCode boolean

None.