NameDescriptionTypeAdditional information
IncidentTypeID A type descriptor for the incident integer

Required

SymptomID The kind of problems had integer

Required

OwnerID The ContactID of the owner. integer

None.

ContactID The ContactID of the customer. integer

None.

ContactName The name of the customer, if third-party. string

None.

ContactTelephone The phone number of the customer, if third-party. string

None.

ContactEmail The email of the customer, if third-party. string

None.

SiteID The ID of the site to add an incident for integer

Required

CLIs A list of incident CLIs, separated by commas or line-breaks Collection of string

Required

CategoryID A category descriptor for the incident integer

None.

Summary An overview of the incident string

None.

Notes Any miscellaneous notes regarding the incident string

None.

Priority The importance of the incident integer

None.