PriorityDetail
| Name | Description | Type | Additional information |
|---|---|---|---|
| PriorityID | The unique ID of this Priority instance | integer |
None. |
| Priority | Priority value | integer |
None. |
| TargetClearHours | Target time for resolving the ticket | decimal number |
None. |
| EscalateClearHours | Target work time before the ticket can be escalated | decimal number |
None. |